We need to find the common wavelength for the new frontiers of hospitality for all, and to do this we can start from the mistakes that are all too often and clumsily made, in order to respond to the requirements of clients with specific needs.

And so, how many of our beliefs are actually valid?

It’s important to synchronise with clients (all clients), and now is the time to understand this.

Organised by the Committee for the Promotion and Support of Accessible Tourism at the Ministry for Cultural Heritage and Activities and Tourism.

Introduction, moderation and conclusion:
Flavia Coccia – Coordinator of the Committee for the Promotion and Support of Accessible Tourism.

Disruption
Stefania Mandurino
Head of the Section for Qualification and Evaluation of Territorial Tourism PugliaPromozione, member of the Committee for the Promotion and Support of Accessible Tourism.

Talkback
Roberto Vitali – President of Village for all – V4A®  
Piero Dominici – Adjunct professor of Public Communication at the Department of Political Sciences, University of Perugia 
Simone Fanti – InVisibili blogger at Corriere della Sera