Social Customer Service: how to win customers thru excellent service

Competition based on tariffs is increasingly fierce and customer experiences move at the speed of light thru social networks. In such a complex scenario, if you wnat to stand out you have to invest on the quality of customer service, taking advantage of social networks virality.

Social Customer Service is the tool that enables you to pursue this goal by turning customer service into a digital magnet that attracts and retains customers.

Do simplify your customers lives and they will reward you with hard cash: their trust over time.

Speaker
Paolo Fabrizio

All the events of December 3rd [Day Two]